MOVE OUT INSTRUCTIONS

Your lease agreement authorizes TriLitCo, LLC to show the property for rent the last 45 days of your

lease. 

We will place a sign in the yard, and place a key box on the property to begin showing the property to prospective tenants.

YOU DO NOT HAVE TO BE PRESENT AT TIME OF SHOWING!

A key box is a locked container in which a key to the property is placed. The key box can be opened with a special combination specific only to that particular key box, with the codes guarded by our team.  This will allow only licensed Realtors either from TriLitCo, LLC, or other real estate companies to gain access to the property. Do not let anyone in the house if they did not access the box and obtained the key to your property. 

WITHDRAW THE AUTHORIZATION TO ALLOW A KEYBOX ON THE PROPERTY

You may withdraw your authorization to allow a key box on the property by providing written notice to TriLitCo, LLC and by paying the Landlord a fee of One (1) month’s rent as consideration for the withdrawal. TriLitCo, LLC will remove the key box after receipt of the notice is received, along with the required fee. 

SCHEDULING SHOWINGS 

We use a service called ShowingTime (ST) to notify you of showings and to record who is showing the property and the approximate time they are showing it. ShowingTime will send a courtesy text and email to inform you of each showing. ShowingTime will notify you on the phone number and email that you have on file with the office with the approximate time when the agent will be showing the property. 

• 2 hours notice will be given before showing the property. 
• Do not lock the keyless deadbolt on the front door. 
• If there is a security system, call our office to confirm that we have the correct security code.
• The Lease Agreement also requires you to secure your pets or remove them from the property if they would interfere or prohibit showings.

Tenant understands that failure to allow for reasonable showings as well as not keeping the Property "showable", can constitute default of the lease, and the security deposit, in its entirety, may be forfeited for this reason. 

Tenants will be charged trip charges or even lose their entire deposit if they prevent or prohibit showings.

Do not allow any prospective residents in your home unless they are accompanied by their real estate agent, or a staff member from TriLitCo, LLC. If they show up unaccompanied by an agent -

refer them to our office to make arrangements to see the property. 

If you have any questions, call our office at (512) 270-0489.

The move out walkthrough will be conducted once you fully vacate the property. 

The move out technician will compare the move-in pictures with the move-out pictures along with your move-in inventory & condition report, and the reports from the maintenance personnel after you move-out to determine if there will be any charges against your security deposit.

We do not perform the move out walkthroughs with tenants present at the property.

Tenants are not permitted back on the property after vacating and surrendering.

KEYS

Please leave any additional keys, remotes, openers, amenity keys, parking passes, etc in a kitchen drawer--if we can’t find them you will be charged the cost for replacement. When exiting, make sure to lock the bottom lock of the exterior door used in order to secure the property.  Add the last key(s) to the black lockbox upon your final exit. 

The house must be locked and secured at your time of move-out.  

UTILITIES

Utilities must be on during the walkthrough. If the Utilities are not on for the move-out walkthrough, tenants will be charged a $85 trip charge. Any delays caused by the Utilities not being turned on will delay the return of your security deposit.

It is typical that if you put in a request to cancel service on the last day of your lease, the utilities company will turn off the utilities during the day, and your vendors will not be able to do the work. So we request that you LEAVE the utilities on for 3 days after moving out, to avoid having rush fees and utility fees charged to your account. 

 IMPORTANT - UTILITIES MUST BE KEPT ON FOR 3 DAYS AFTER MOVE-OUT

Tenants are responsible for replacing light bulbs, HVAC and water filters, and smoke detector batteries. These items must be IN PLACE AND WORKING to avoid charges. Please change the HVAC filter(s) just before vacating the property.

The property is to be neatly mowed, trimmed, pruned, weeded, fertilized, and watered for outside areas that apply in your rental contract. Pick up and dispose of any animal droppings.

• Lawns must be neatly mowed and edged, trees and shrubs trimmed or pruned, yard watered and all trash and debris removed.
• Any trees with branches that are below 8 feet, should be trimmed. 
• Shrubs and Plants should also be trimmed. Dead shrubs and/or plants must be replaced with the same type/size. 
• Flowerbeds should be clean and free from weeds.
• Any animal droppings are to be picked up and disposed of.
• All trash and garbage must be removed from the premises (including curbside). 
• If you have trash that exceeds the normal pickup, you are to arrange to have it hauled away.
• Replace damaged screens and windows.
• Walkways, driveways, patios and garage floors must be cleaned and free of oil, grease and other debris.
• Repair any pet damage and spot treat carpets as needed with pet deodorizer.
• Clean outdoor light globe(s), replace burned out or missing light bulbs

Please remove all personal belongings and trash from the property. If you have trash that exceeds the normal pickup, you are to arrange to have it hauled away at your expense. 

Place all other trash within the appropriate trash receptacles for normal trash removal.

Trash cans should be left empty on move out. 

We request that you do not speckle, putty, or touch up paint unless you are sure the paint will match. Charges can be incurred if unnecessary painting is required due to tenant painting. Charges for painting depend on whether it exceeds normal wear and tear and the length of time in the property.

If your home has carpets, they must be professionally steam cleaned. We will need a copy of a receipt from a professional steam carpet cleaning service (using truck mounted equipment vs renting a Rug Doctor machine from the hardware store).  

Truck mounted equipment allows for very deep cleaning of the carpet. All other equipment does not deep clean the carpet, and over time all sediments in the carpet will come to the surface. For this reason residents are not allowed to clean the carpets themselves using a vacuum cleaner or a small machine rented from the hardware store.  

Since professional carpet cleaning requires around 48 hours to dry, and the property needs to be surrendered at 11:59 pm of the end of lease, tenants are encouraged to sign up with one of our preferred vendors. We can coordinate the carpet cleaning on your behalf, and will relieve you of the stress that comes with moving out. 

You have the option to choose your own Truck Mounted Professional Carpet Cleaning Vendor, however receipts must be provided to TriLitCo by the end of your lease.

Move out cleaning is more involved then routine cleaning. If during the term lease term, professional cleaning was not done on a routine basis, then it is expected that the move out cleaning will be more involved. 

If you hire a professional cleaning service you should provide them a list of what we expect, and ensure they complete the work. Hiring a professional cleaning service (maid service) will not guarantee the home is clean. If we feel the home needs additional cleaning, we will charge for

these services.

Please keep in mind that once the keys are surrendered and the lease ends, you or your cleaners will not have access to the property.  If anything was missed,  you will be charged a "rush fee" and the cost of our cleaners to go do any additional cleaning that was missed, as needed.

Upon vacating, please be sure to clean the following items or the cost to clean may be deducted from the security deposit:

OVERVIEW

• In general, remove oils, grease, hair, dirt, sediment, dust and any buildup of foreign matter from all surfaces of premises, appliances and fixtures.
• Clean floors, windows, (in and out), sills, walls, shelving, cabinets, sinks, toilets, bathtubs, showers and any shower doors, tracks, and ledges.
• All personal belongings must be removed from the premises.
• Clean vinyl, wood and/or tile flooring. Clean and dust all baseboards. 
• Clean or replace Air Conditioner filters with pleated filters as you vacate the home. 
• Walls, baseboards and ceiling must be cleaned and free of cobwebs and lint.
• Clean fireplace, hearth and mantle, remove ashes and debris. Be sure hot ashes are properly extinguished prior to disposing.
• Clean ALL wall switch plates and outlet covers.
• Clean ALL windows inside and out, clean window sills, mini-blinds and vertical slats.  
• Clean mirrors, windows, and sliding glass doors with glass cleaner. Also clean window and sliding glass door tracks.
• Clean ceiling fans and light fixtures - Replace burned out or missing light bulbs, be sure to use the correct wattage and type. 
• Replace broken globes. 
• Make sure the ceiling fan blades including the top and light kits are clean. Also check the ceiling surrounding all fans. Often dust has gathered by the fans and adheres to the ceiling. 
• Smoke alarms must be operative. Replace batteries as necessary. 
• Clean ALL closets, storage spaces and shelving free of dust, spider webs and miscellaneous debris.

KITCHEN

• Clean Kitchen appliances inside and out, replace burned-out light bulbs
• Clean oven, stove and under drip pans.
• If the drip pans and rings on the range are not clean and in like-new condition, it would be more economical for you to replace them yourself, rather than to be charged for them. Foil covering drip pans is not acceptable.
• Clean oven/range hood vent including filter.
• Wash out the refrigerator and compartments, including the freezer.
• Don’t forget to wash off the top exterior of the refrigerator and clean the rubber gasket around the refrigerator and freezer door. 
• Clean bottom vent.
• Remove all food out of the refrigerator.
• Check behind refrigerator drawers. 
• Clean dishwasher. 
• Run the empty dishwasher one last time. Use the normal amount of soap you would use for a full load. 
• Wipe down the gasket and the door and do the surrounding areas.
• Be sure garbage disposal is clean and free of debris. (Do not use fingers to check) Return/replace sink stoppers.
• Clean all countertops, cabinets and drawers.  
• Clean all cabinets, inside and out.
• Clean sinks, faucets and countertops. Return stoppers to sink.

BATHROOMS

• Clean counter tops, sink(s), soap dishes, tiles, fixtures, tub and/or showers. 
• Be certain they are free of mildew, soap scum, scale and rust. 
• Clean mirrors, light fixtures and medicine cabinets.
•  Clean all cabinets and cabinet drawers – inside and out. 
• Clean toilets inside and out and remove all lime deposits. Clean toilet seat surfaces, top and bottom.
• Mop or vacuum flooring.

Printable Checklist Here

Contact TriLitCo if you would like to use our preferred Vendor for cleaning services.

Please be sure to end your auto-payments through your tenant portal AFTER your last month’s payment to prevent any accidental payments from occurring.  We are unable to cancel your auto-payments from our end of the system.  Any accidental payments will be refunded at the same time as Security Deposits.

Your security deposit is made by you to indicate good faith that you will abide by all covenants of the lease agreement. If you do not fulfill your part of the contract, the deposit will be used to reimburse the owner for any loss suffered. If the security deposit should be inadequate to cover the loss, you will be billed for the balance. Your security deposit is not to be used for the last month’s rent.

If there is no intention to impose a claim or there is a balance on your security deposit, the money will be returned to you within 30 days of the end of your lease if we have “in writing” a forwarding address. If a forwarding address has not been provided by the lease end date, the security deposit will be returned to you within 30 days of the receipt of the forwarding address.

Below is a list of items that are considered to be wear and tear vs Damage. This list is not exhaustive. 

When charges are being assessed, the property manager will take into account the length of time you occupied the property, the age of the property, your move in inventory & condition report, our move-in photos, the move out walkthrough and also the maintenance that was done during the term of your lease. 

Wear and Tear - 

Wear and Tear is defined as:

The expected decline in the condition of a property due to ordinary/normal everyday use.

Here are some examples of Wear & Tear:

• well-worn keys or "sticky" key
• failure of A/C or heating unit due to normal use 
• stubborn door lock 
• minor scuffing of walls 
• wear pattern in plastic countertop 
• rust stain under sink faucet handle 
• loose, inoperable faucet handle 
• rusty refrigerator shelving
• discolored ceramic tile
• loose grout around ceramic tile 
• carpet seam unraveling
• minor wear pattern of hallway carpet/major traffic areas 
• scutting on wooden floor
• linoleum with the back showing through 
• minor indentation of carpet from furniture 
• wobbly toilet
• rusty shower curtain rod
• rust stain under bathtub spout 
• track on door jamb where door rubs 
• plant hanger left in ceiling 
• low number of small nail holes 
• stain on ceiling caused by leaky roof 
• discolored light fixture globe 
• staining inside fireplace 
• window cracked by settling 
• sun-faded window shade, drapes, carpeting 
• rusted out or worn garbage disposal
• stains on parking space after removal of grease, oil
• broken drawer guides

Damage - 

Damage is defined as:

The deterioration that results from negligence, carelessness, accident, or abuse of the premises, equipment, by the tenant, by a member of the tenant's household, or by a guest or invitee of the tenant.

• Accumulation of dust, dirt, grease, grime, debris, hair, chemicals, trash, etc.
• Unauthorized alterations, i.e., painting or wallpapering
• A/C failure due to dirty/no filter, ants/grass in condenser 
• Failure to report maintenance in a timely manner which could lead to further damage such as leaks, discoloration of linoleum and tile, blistering paint in bathrooms, defective weather stripping resulting in sheet rock/carpet/paint damage
• Crayon marks, oil, smoke, etc. requiring paint preparation
• Missing keys or broken off inside lock
• Tenant replaced door lock w/out management permission
• Inadequate cleaning as stated above
• Missing faucet handle
• Missing or broken refrigerator shelving or door
• Damaged ceramic tile or bathtub/sink enamel
• Cracked or broken toilet tank lid damaged towel bars
• damaged carpet from improper waterbed protection
• Carpet burns, tears, stains or other marks damage to wood floor
• Tear in linoleum, Laminate or Vinyl flooring.
• Scratches, holes, or gouges in any door or wall Missing door, missing or broken door stops
• Missing light fixture globe, bad/missing light bulbs Ashes in fireplace, candle soot on walls or ceilings
• Broken windows or glass
• Damaged blinds, shades, drapes, drapery rods
• Missing, bent, torn window screens
• Jammed garbage disposal
• Fleas, urine, or other pet damage to carpeting/wood/glass
• Caked grease/paint on walkway or driveway
• Broken smoke detectors or carbon monoxide alarms
• Removal of tenant trash/junk
• Removal of hazardous waste
• Lawn/shrubs/trees not maintained in accordance w/lease
• Any other tenant damage as determined by move-out inspection

*These are minimum prices ONLY, costs will vary, these estimated examples may or may not include labor costs.* 

This list is non-exhaustive. There may be items not listed that do not release you from your responsibilities under the Lease. DownLoad List Here

• Professional Cleaning - $200-$500
• Carpet Cleaning Per Room - 75
• Carpet Stain Removal (per stain) - $25
• Vent Hood - Cleaning / Filter Replacement - $35 +
• Refrigerator - Cleaning - $50 +
• Counters/Cabinets - Cleaning - $40 +
• Drawers/Sinks - Cleaning - $40 +
• Dishwasher - Cleaning  - $20 +
• Cleaning Mini-Blinds (each) - $15 +
• Cleaning Ceiling Fans (each) - $25 +
• Clean windows and tracks ( per window) - $20 +
• Painting per Wall (up to 15x10) - 150
• Painting per Ceiling (up to 10x10) - 150
• Drywall/Sheetrock Repair – up to 12”x12” - 75
• Drywall/Sheetrock  Repair – up to 3'x3' - 150
• Replace Light bulb - $5+/ea
• Replace Wall Plug/Plate - $10/ea
• Replace Door knob - 50
• Replace Interior Door - $150+
• Haul away trash/debris/furniture - $200+
• Animal+ Waste Removal - $100+
• Drip Pan (all 4) - 45
• Light Fixtures - $100+
• Light Globes - $25
• Pest Control - 200+
• De Flea or deodorize - Per Vendor Invoice
• Replace MiniBlinds - $40+
• Clean Patio Floor - $50+
• Replace Exterior Door - $350+
• Replace Deadbolt - 100
• AC filters - $20+/ea
• Repair/Refinish Tub - 300+
• Smoke Alarm Batteries - $10+
• Blind wand - $10+
• Replace Damaged Carpet/Flooring - Per Vendor Invoice
• Damaged Window Screens - $35+
• Bed Bug Treatment - Per Vendor Invoice
• Blinds/ vertical slats - Per Vendor Invoice
• Replace Toilet seat - $45+
• Ceiling Fans - Per Vendor Invoice
• Lawn Care - Per Vendor Invoice
• Appliances - Replacement - Per Vendor Invoice
• Tub stoppers/ drain covers - $15+/ea
• Appliances - Per Vendor Invoice
• Oven Rack - replace/mssing - $50+
• Reinstall doors on track - $30+
• Windows - $200+

DownLoad List Here

Please printable checklist helps you keep track of the items that are expected to be completed at move out. 

PRINTABLE CHECKLIST

if you want a complete move out handbook, please feel free to download it here